WASHINGTON STATE FOOD WASTE MANAGEMENT EVALUATION
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Communication with Donors
Hungerreliefrepresentativeslistcommunicationwithdonatingbusinessesasachallenge,especiallyaroundtraining
andcoordination.Insufficientcommunicationbetweendonorsandrecipientorganizationscanresultinmissed
opportunitiesandavoidablewaste.TheNRDCagreesthatinthecitiestheirteamhasstudied,coordinationand
trainingofdonorsisimportantto
improvelogisticalefficienciesandincreasethevolumeofdonations(Berkenkamp
&Phillips,2017).Whencommunicationchannelsarestrongbetweendonorsandor,fooddonationscanbebetter
sharedortransferredbetweenorganizationswithinfoodsafetywindows.
Inaddition,thereisaneedamongdonorsforeducationalmaterialsabouthowtodonate
andhandlefoodsafelyfor
donationandwhattheincentivesare(Hecht&Neff,2019).Thereisalackofknowledgeamongdonorsofdifferent
businesstypesaboutwhere,how,andwhattodonate(CascadiaConsultingGroup,2019).
Lack of Data Across the Hunger Relief System
Resourcescarcity,silos,andlackofcommunicationhavecontributedtoasignificant
datadeficitthatpreventsa
completepictureoftherecoveryoffoodthroughhungerreliefinWashingtonStatefromcomingintoview.Oneof
thegapsidentifiedinthisevaluationhasbeeneasilyaccessibledataaroundthequantity,quality,andtypeoffoods
beingrecoveredbyhungerrelieforganizationsand
wherethosefoodsaredistributed,consumed,andwastedat
variousstages.Thislackofdatacreateschallengesforthehungerreliefsystemitself,sincethereisminimalclarity
aroundcertainaspectsoflogistics,inventorymanagement,andpatternsandopportunitiesth atcouldinform
decisionsaboutstaffing,fundraising,andmore,andhelporganizations
attractdata-drivenfunders.Inparticular,
real-timedata—oratleastdatatrackedmoreregularlythanquarterlyorannuallyforreporting—wouldhelphunger
relieforganizationsmaketimelyoperationaldecisions(Anzilotti,2020).
Need for Nutritious Donations
Manyorganizationsreportaneedforhigherqualitydonations(Hecht&Neff,2019;Otten,Diedrich,Getts,&
Benson,2015).Forexample,
inSeattle,grocerydonationrecipientshavenotedaconsistentoversupplyofbread
(CascadiaConsultingGroup,2020).Onaveragenationally,accordingtoasurveyof196foodbankscompletedby
MAZON,freshfruitsandvegetablescomprisenearlyonethirdoffoodbankinventorydistributed,whileonequarter
ismadeupof
unhealthybeveragesandsnackfoods.Nearlyhalfoffoodbanksdonotuseasystemtotrack
nutritionalquality,butthosethatuseatrackingsystemreporthealthierinventorythanthosewithouttracking
systems(MAZON,2018).Itisimportanttonotethatanorganization’saccesstocoldtransportationandstorageis
linkedtotheircapacitytoacceptmorenutrient-densefoodssuchasmeat,dairy,andfreshproduce.
Challenges Highlighted by the COVID-19 Pandemic
Duringthesign ificantandunprecedenteddisruptionscausedbytheCOVID-19pandemic,thechallengesdiscussed
abovehavebeenexacerbatedandnewoneshavebecomeclear,includinga lackof:
Flexibilityinsourcingdonations:DuringWashington’ s
statewideStay-at-Home,allbut“essential”businesseshave
beenshuttered,includingbars,restaurants,hotels,cateringcompaniesandothercommonandpreviouslyreliable
sourcesoffooddonations(Kim,2020).Grocerystoresarelargelystilloperating,butincreaseddemandforgrocery
itemshasreducedthevolumeoffoodavailablefordonation.Traditionaldonation
streamstohungerreliefdropped
suddenlybyabout75percent(ReFED,2020).Someorganizationsareequippedwithwebportalsandotherlogistics
solutionstoacceptdonationsfromnewupstreamsources,suchasdistributorsandfarms,butmanyarenot(ReFED,
2020).
Staffingandcapacity:Duetothepublichealthcrisis,numbers
ofvolunteershaveplummeted,leadingtostaffing
shortagesatmanyhungerrelieforganizations(Guarente,2020).Atthesametime,thebusinessclosuresand